Helpdesk Update Page

Heriot-Watt – Internet issues

Posted on 12th December 2017 by Dave

We are currently working on a fix for the internet issues for Heriot-Watt staff & students. If you experience any problems accessing the internet, please report it to us with the name of the PC th... Read More

Borders College student E-Mail

Posted on 12th December 201715th December 2017 by Dave

We are aware of ongoing issues from Wednesday’s network outage that is preventing Borders College students accessing their email from within the college. Student email is still available via htt... Read More

Resolved – Moodle Downtime – Tuesday 11th October

Posted on 11th October 201711th October 2017 by Dave

Moodle has been updated successfully and is live again. Moodle will be unavailable during working hours Tuesday 10th October to allow the ISLT team to complete an upgrade. Please ensure that you are l... Read More

RESOLVED – Student Email

Posted on 19th September 201729th September 2017 by Dave

We are aware of issues occurring when students are trying to access their emails and we are currently looking into it with the aim to resolve this as soon as possible.... Read More