PLANNED DOWNTIME – BORDERS COLLEGE STAFF EMAIL

In order to transfer our email servers across to new infrastructure, Borders College staff email will be unavailable from 5pm Friday 6th April to 9am Monday 9th April. Any messages received during this time will be stored and available to staff when service is restored on Monday.

While the transfer is taking place the helpdesk will also be unable to accept incoming tickets via email although these will be held until Monday when they will be entered into the system. The helpdesk will still be available online via the logon at https://portal.borderscollege.ac.uk/mybc/helpdesk-info-site/

To assist us in transferring your email, we would ask that all staff work to reduce the size of your email folders as much as possible before the transfer date.

Please use the links below to view some simple tips on how Outlook can help you to remove unwanted mail quickly.

Checking your mailbox sizehttps://youtu.be/SqedAeNKQfM
Mailbox Cleanup feature – https://youtu.be/8vNGopR_hlg

If you have any questions please let us know at helpdesk@borderscollege.ac.uk

Regards,

ISLT Team